Manage booking
Do you want to select or change the date and time of your booking? Please check the instructions below.
I HAVE A (GIFT) VOUCHER
To redeem your voucher, please follow these steps:
- Visit our webpage: Go to pilsnerexperience.com/en/experiences (https://pilsnerexperience.com/en/experiences).
- Select your tickets: Choose the type of experience you have a voucher for.
- Choose your date and time: Select the date and time that works best for you.
- Enter your voucher code: During the checkout process, you’ll have the option to apply your voucher code.
- Complete your reservation: Fill in any necessary details and confirm your booking.
I ALREADY HAVE A BOOKING AND WANT TO CHANGE IT - 24 hours before the visit.
If you already have valid tickets, click on the button below and:
1) Fill in the REFERENCE NUMBER, which can be found right below the QR code on your ticket.
2) Fill in the SURNAME USED FOR BOOKING
3) Adjust the booking as required.
To modify your reservation for BEER SOMMELIER DINNER, please contact us at info@pilsnerexperience.com or by phone at +420 601 601 842.
You will be able to download your modified tickets once you complete the process.
Use the same procedure if you want to cancel your reservation.
Frequently asked questions
We are located right at the bottom of the Wenceslas Square. The exact address is 28. října 377/13, Prague. Check the map on the link: https://goo.gl/maps/UiHtPCrnrbJ7qLsu9
Yes, of course. Although we can't serve our beer to visitors under 18, The Original Tour is enjoyable even without the beer tasting.
Yes.
We serve hot and cold food both in the Výčep U Zvonu and at the end of The Original Tour in the Beer Hall. The well tapped Pilsner Urquell beer is of course matched with well-known classics of Czech gastronomy such as freshly mixed beef tartare with fried bread, fried cauliflower, or Pilsner goulash. But you can also find other specialties here. You can order a great strudel with your coffee or traditional sweet buns with vanilla custard. Enjoy.
