Manage booking
Do you want to select or change the date and time of your booking? Please check the instructions below.
I HAVE A (GIFT) VOUCHER
To redeem your voucher, please follow these steps:
- In Step 1, check the box for the Booking reference.
- Enter your voucher reference number and your name.
- Select your preferred date of visit.
If you have purchased the voucher online, please follow the instructions on the voucher.
I ALREADY HAVE A BOOKING AND WANT TO CHANGE IT - 24 hours before the visit.
If you already have valid tickets, click on the button below and:
1) Fill in the REFERENCE NUMBER, which can be found right below the QR code on your ticket.
2) Fill in the SURNAME USED FOR BOOKING
3) Adjust the booking as required.
To modify your reservation for BEER SOMMELIER DINNER, please contact us at info@pilsnerexperience.com or by phone at +420 601 601 842.
You will be able to download your modified tickets once you complete the process.
Use the same procedure if you want to cancel your reservation.
Frequently asked questions
The Pilsner Urquell Experience is located in the heart of Prague at 28. října 377/13, just a short walk from Wenceslas Square, Old Town Square and other major landmarks. Its central location makes it easy to include in any visit to the city.
Yes, of course. Although we can't serve our beer to visitors under 18, The Original Tour is enjoyable even without the beer tasting.
Absolutely! Both our Beer Hall and outdoor terrace Výčep U Zvonu offer a wide selection of food and drinks. Whether you're looking for a hearty Czech meal, a quick bite or a delicious brunch (served at Výčep U Zvonu on Thursday-Saturday between 9:30-11:30), you'll find something to suit every taste.
For more information, menus and opening hours, please visit:
Beer Hall: https://www.pilsnerexperience.com/en/beer-hall
Výčep U Zvonu: https://www.pilsnerexperience.com/en/vycep-u-zvonu
