Today open 11:00 - 20:30(Last entry 19:00)Today open from 11:00

28. října 377/13, Prague

Terms & Conditions

Welcome to Pilsner Urquell: The Original Beer Experience ("Pilsner Urquell Experience") website, operated by The Original Experience Company a.s., ID No. 27562531, registered seat at Klimentská 1216/46, Prague 1, Czech Republic (referred to as "we" or "us").

You must be of legal drinking age in your country to visit this website. If you are not, do not enter this website.

We are committed to protecting the privacy of our users and visitors to our website. Please read these Terms & Conditions thoroughly to understand what types of personal information we collect and how we use it.

Collection of personal information

We may collect personal information such as your name, email address, and other contact information when you purchase tickets to the Pilsner Urquell Experience, fill out a contact form or subscribe to our newsletter. We also collect data related to your visit to our website, such as your IP address, browser type, and the pages you viewed.

Use of personal information

We use your personal information to respond to your inquiries, provide you with the information you requested, and send you the latest information related to the Pilsner Urquell Experience. We may also use your information to improve our website and to personalize your experience.

Sharing of personal information

We will not share your personal information with third parties unless required by law or necessary to fulfil your requests or our rights, such as sharing your information with a third-party service provider to send our newsletter.


We use cookies on our website to improve your experience and to collect information about how you use our website. A cookie is a small text file that is stored on your device when you visit our website. We use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your device until they expire or you delete them.

Your rights

You have the right to access, update, and delete your personal information. You can contact us at any time to exercise these rights.

Intellectual property rights (IPR)

Unless otherwise stated, we and/or our licensors own the intellectual property rights in all material on this website. This website and its contents are protected by copyright, trademark, and other laws of the Czech Republic and/or other countries. We and our licensors reserve all rights not expressly granted in these terms of use.

You may access this website for your own personal use subject to the restrictions set out in these Terms & Conditions.

You may not:

  • Republish material from this website or use material from this website for commercial purposes.
  • Sell, rent, or sublicense material from this website.
  • Reproduce, duplicate, modify, or copy material from this website.
  • Redistribute content from this website.

You agree to comply with all applicable laws in accessing and using this website. The intellectual property rights in all content and materials on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, belong to their respective owners. Any unauthorized use of such content and materials may violate copyright, trademark, and other laws.

Photo and video shooting in the Pilsner Urquell Experience

There may be a photographer present at the experience. We reserve the right to use any photograph/video taken without the expressed written permission. By attending, you give us permission to use photos you appear in for marketing purposes (brochures, invitations, websites, magazines etc.).

Changes to these Terms & Conditions

We may update these Terms & Conditions from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy regularly. By using our website, you agree to these Terms & Conditions. If you have any questions about this policy or our website, please contact us.